Privacy Policy
Evergreen Stitch LLC (“Evergreen Stitch”, "we", "us") makes custom embroidery and apparel for customers at our shops in Haddonfield and North Wildwood, New Jersey, and through our Etsy shop. This policy explains what information we collect and how we use it.
What we collect
- Your name, phone number and email address.
- Your order details, including the items, sizes, colors, names or logos you ask us to embroider, and any artwork or photos you send us.
- Payment details for your order. Card payments are handled by our payment provider; we do not store full card numbers.
- If you sign up for text messages on our website, we keep your name, mobile number, the wording you agreed to, and the date, time and internet address of your sign-up, as our record that you agreed.
How we use it
- To make, deliver and bill your order, and to contact you about it.
- If you agree, to send you text messages about your order (see below).
- To keep basic business records, such as sales and tax records.
Text messages
We send text messages only to customers who have agreed to receive them, and only about their own orders — for example when a design proof is ready, when an order is finished or ready for pickup, and payment reminders. You can stop at any time by replying STOP.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Who else handles your information
We use service providers only to run our business — for example to send text messages, take card payments and receive Etsy orders. They may handle your information only to provide those services to us.
Keeping your information
We keep order records for as long as we need them to support your order, for returns or repeat orders, and to meet business and tax requirements.
Your choices
Reply STOP to any text message to stop receiving texts. To ask what information we have about you, or to ask us to correct or delete it, email evergreenstitchllc@gmail.com.
Changes
If we change this policy we will post the new version on this page and update the date above.